DVX-2000MS-10 VoiceCenter IP Phone System includes one DVX-2000MS PBX/Base Unit, one DVG-3104MS PSTN Gateway, ten DPH-125MS IP Phones, and the Microsoft Response Point phone system software
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The DVX-2000MS PBX/Base Unit is the heart of VoiceCenter that runs the Microsoft Response Point phone system software
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The DVG-3104MS PSTN Gateway enables SMBs to connect PSTN lines* to a VoiceCenter IP-based phone system on a network
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The DPH-125MS IP Phone includes many standard and advanced features not found in analog phone systems
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By building a solid, dependable hardware platform to run a powerful yet easy to use, install, and manage phone software, D-Link and Microsoft have accomplished creating the next-generation SMB phone system
Product Description DVX-2000MS-10 VoiceCenter IP Phone System includes DVX-2000MS PBX/Base unit, DVG-3104MS 4-port PSTN gateway, ten DPH-125MS IP phones, power adapters, CAT5 Ethernet cables and phone cable.The DVX-2000MS PBX/Base Unit is the heart of VoiceCenter that runs the Microsoft Response Point phone system software. It is also responsible for routing all inbound/outbound calls as well as internal calls. Using the Microsoft Response Point phone system software on a networked PC, the DVX-2000MS can be configured and easily managed. In addition, the software facilitates hardware setup by providing Automatic Phone and Gateway Discovery feature that automatically detects when new IP phones or PSTN gateways are connected to a network.The DVG-3104MS PSTN Gateway enables SMBs to connect PSTN lines to a VoiceCenter IP-based phone system on a network. The Gateway provides four PSTN (FXO) ports for connecting up to four separate PSTN lines. More Gateways can be added to a network to accommodate additional PSTN lines.The DPH-125MS IP Phone includes many standard and advanced features not found in analog phone systems. With the built-in Microsoft Response Point (RP) button, users have one-touch access to Voice-activated commands. Voice-activated Dialing is one of the Voice-activated commands that enable users to reach anyone in the company directory or their Microsoft Outlook address book by simply saying their name. Users can also transfer, park, and retrieve calls the same way. Voicemail to e-mail forwarding is another convenient feature. Installing the DPH-125MS is a breeze since there is no need to run additional Ethernet cables to desktops. This phone provides two Ethernet ports for connecting to a network and PC. Setting up new phone extensions is just as easy and only takes a few simple steps to complete.
Customer Reviews:
Simple setup - basic featuresJuly 13, 2008 We bought this system to replace our aging pbx when we moved. We have 9 employees and this seemed like a good starting place.
The system was simple to install once we understood the requirements. These were not clearly listed anywhere. The way the product sets up: 1. Put in a network cabling set for phones only [rj45 connectors]. They will not run concurrently on the existing network cabling. Run a cable from eqpt room to each phone jack [rj45]. 2. Buy a 16 port switch to put in the phone eqpt room. Connect each phone to a port. We bought D-Link DES-1024D 24-Port 10/100 Switch, Rack Mount or Desktop just to keep all eqpt D-Link. This switch requires power. 3. Connect the main port of the switch to the the phone mother box. The mother box requires power. 4. Connect the phone company's terminals [pots, plain old telephone service] to the gateway supplied. If you have more than four incoming lines, you need another gateway [you can have up to 4 gateways for 16 total lines]. Buy the D-Link DVG-3104MS VoiceCenter 4-Port PSTN Gateway for Response Point. Buy std residential phone wire 3ft length with[rj11] connectors at Radio Shack. Throw away the wire that comes with the gateways. 3 of 4 of our wires in each box were bad. Each gateway requires power. 5. Connect the gateway to the mother box. 6. Connect the mother box to the network as if it were a computer on the network.
Now run the software from the tech admin's desktop computer. It is a simple task to read the numbers off each handset and name these handsets and then name the plugs where they are connected [John's phone = sales office 1]. There are other configurations needed to determine if the autovoice answers or new calls are routed to a specific person's desk. The software will be enhanced I am sure to provide Night Service [special recording] as well as an onscreen view of current phone activity.
Overall, simple to install and easy to use. More enhancements will make it much more powerful. The system is designed to let a low tech person install it and upgrade the software. [voip is now simply adding a voip carrier on the internet, Vonnage, etc., and making calls]
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