Amazon.com Product Description The Keyspan TVI-200C TuneView for iPods provides a new wireless way to manage your music throughout your house or office. The TuneView consists of a universal iPod dock, a 2-way RF remote with an easy-to-view color LCD screen, a USB power adapter, an audio and USB cable, and selected dock adapters for connecting to multiple sizes of iPods.
The TuneView Remote is unlike any iPod remote you've used before. The color LCD screen enables you to remotely view the contents of your iPod, and currently supports four languages including: English, French, German and Spanish. With all its components, this unit allows you to connect your iPod to a stereo or powered speakers using the line out jack, or connect your iPod to a TV using the S-Video jack. You can also use the USB power adapter to charge your iPod from an AC outlet, or use the TuneView dock to sync your iPod with a PC or a Mac, all while browsing and controlling your iPod with the LCD remote via a 2.4 Ghz radio signal that works through walls and floors from around the house.
Designed for use with 4G and 5G iPods with a dock connector--including the iPod 5G/5.5G Video, iPod color, iPod mini, iPod 4G (Click Wheel), iPod nano 1G, iPod nano 2G--this unit comes with a manufacturer's 1-year warranty. Both the TuneView dock and TuneView remote are USB devices that can be updated via a firmware download just like your iPod, and over time Keyspan will release firmware updates that will add new capabilities to your TuneView system.
The remote screen emits a subtle, high-pitched whine whenever illuminated; however, if the remote is put in "sleep" mode, the screen turns off and the noise stops.
What's in the Box TuneView dock for iPod, TuneView remote with 2 AA batteries, 1 USB power adapter, 1 USB and audio cable (3.5mm stereo to dual RCA), dock inserts for; iPod mini, iPod 20GB/U2, and iPod with color display 20GB/30GB/U2, and user's guide.
Product Description The Keyspan TuneView for iPod TVI-200C provides a new wireless way to manage your music throughout your house or office. TuneView for iPod consists of a universal iPod dock, 2-way RF remote with color LCD screen, a USB power adapter, audio and USB cables, and selected dock adapters.The TuneView Remote is unlike any iPod remote you've used before. It features a color LCD screen that enables you to remotely view the contents of your iPod.
Great Concept; Design Flaw; Bad Customer ServiceJuly 21, 2008 I bought this product for my boat. The idea was to jack into the AUX of my boat's car stereo, have TuneView Dock plug into that, and remotely control the iPod out on the deck via the TuneView remote.
Initially it seemed to work fine. I even updated the firmware without a hitch. However, near the middle of the boating season for me (May-September), I noticed that the batteries housed in the unit (2 AA) started to rattle around, and if I shook it, they'd easily lose their connection, and the remote would go black.
I opened the battery door and looked a little closer. It appears that the actual housing for the AA batteries is physically larger than it should be, and and the battery terminals have the sole purpose of holding the batteries in place - and thus keeping the power source in tact. This is a pretty serious design flaw. What ends up happening is that over time, those slim metal terminals bend (its not like they are spring-loaded), and eventually the two AA batteries just jostle around in there and its up to the alignment of the moon and stars whether you end up getting power. I tried bending the terminals forward. This is a hack, and did not work in the end...as one of them just broke.
Here's my other issue with the unit: about a month after I had it, a black horizontal line showed up on the LCD and would not go away.
Now, here's my big issue with the company: Keyspan was purchased by Tripp Lite recently (2008). I bought the unit summer 2007. I *should* have contacted Keyspan immediately when I started to have issues...but I did not, and this is my fault.
I contacted Tripp Lite support and I was told that I could ship the unit to them at my expense, and if they thought I had dropped it, then they would simply return it to me. I explained that I felt the battery terminal issue was a design flaw, and I failed to see how that could ever be the result of dropping the unit, and they told me that "Past experience has shown us the bent battery terminals is sometimes a tale (sic) tale sign of the unit being dropped."
Given that, and the fact that I was 2 months past the 1 yr warranty, I did not ship it back. They indicated that if it was not in the 1 yr period, they were not liable to do anything anyway. I can understand that, and it is my fault for not taking more timely action, but still...I paid $170 USD for this thing, and now it is pretty much worthless.
One end of the battery terminals is a removable piece that I can probably re-inforce. The other side is soldered to the PCB, so I have fewer options there.
I felt compelled to post my experience here so others would be warned. I really feel the customer service at Tripp Lite could have taken the high-road here, but they chose not to. Your mileage may vary.
Awesome! Just Freakin Awesome!May 23, 2008 This remote/dock is awesome! The one thing I wished with my old dock was that I could view/change music without going to the dock. Presto! The Keyspan TVI-200C does it...and very well. The sound is perfect, it was easy to set up, I love it! If I had to give it one critique, it would be there is no on/off switch on the dock. You can put it in sleep mode via the remote, but I would like to turn it off like my old dock. But that is the only downside...and it is not even a minor thing, just something I need to get used to. You can view/select just like on your iPod..by artist, genre, album, and song. You can also hook it up to your TV for video (via S-Video)and pictures. If you are thinking about it, buy this dock/remote! At this time (05/21/08) it did not come with a adapter for Nano 3rd Gen, but I just went to the Apple Store and bought one for a couple bucks.
Nice for large roomsMay 19, 2008 This product outperforms anything I've seen or tried on the market. It works with my new iPod Classic 160, my wife's iPod Video 80, and an old iPod 60 we had laying around. The remote feature is the coolest. Having the menus on the remote proves invaluable in large rooms or in controlling the iPod in a different room while entertaining. My wife frequently uses it from the kitchen. As far as video performance, make sure that you get as high of a quality video on the iPod as it will allow (around 1500 avg for my classic) otherwise things can get a bit grainy on a TV. Actually that's an iPod issue not a Keyspan issue. For music in a large or different room, this is the ticket!
The Best in Class, The Only in ClassApril 23, 2008 1 out of 1 found this review helpful
Four stars because it's the only products of its type. If it had competition it could be rated lower.
I have received two units. Neither without issues, Amazon has requested both be returned for a full refund and no replacement. They have subsequently (as of yesterday) removed the product from thier stock, although you can still order from other merchants on Amazon.
First the good stuff - This device does what you want - it shows the the songs on your ipod on a remote from a large distance and through walls. You can control volume, mute, song selection, view by albums, artists, etc. Additionally, it will display videos on your tv and charge your ipod. There's nothing on the market that does this via a remote control with a screen. Changing the iPod almost instantly reflects the updated ipod content on the remote. At a party recently, I continued to hear: "my ipod has better music", or "you got to hear this song" (and since this is an ipod and not a zune theres no music sharing) we had to swap ipods on the dock. This was a hit with the guests and worked great.
Now the bad - Major: 1st and 2nd Unit: Remote makes buzzing noises, which is more annoying that anythin else. Although the long-term impact of what's causing the noise is unknown. 1st and @nd Unit: For the price, constriction is not great. Seams between top and bottom half of remote have a gap of a coupl mm (albeit it sounds minimal, it looks cheap). 2nd Unit: Buttons on the remote would not depress properly. They were extremly flimsy in construction. The first unit did not have this issue. You have to dig in the button to try and get a response. 1st Unit: This could not be tested on 2nd unit since I didn't use it because of the buttons. Unit would freeze up, get stuck and return, delay processing, menus become random (shuffling the display instead of the songs ;)), selecting a song actually plays the sog aove your selection, and loss of sync. Resetting the unit, unplugging power corrects the issue. Although the why is not definite, heavy use is likely. If you play a playlist all night the unit works flawlessly; if you're jumping around all night then it'll happen rather frequently - every 1.5-2 hours.
Minor stuff - this is stuff that you expect in any 1.0 product as issues that will get corrected with feedback (like this): 1: Navigating large libraries is tough (I have 2000 songs on this ipod). Playlists are almost a requirement. The designers thought about this (it wasn't ignored on thier part) since they include a few shortcuts using the wizard button: first letter, start, middle and end of list. It's a good start but some additional help is needed. I can't imagine trying to navigate 20K songs - especially with the popular letters. 2: The display is not what you have on the ipod since it is text based, but good enough. There are some quirks that one remembers when traveling through the menus - but not enough to detract from the product.
Overall, as this is the product of its kind, I say "Buy It." Once some others enter the market, it's going to have to work on these issues to stay in the game.
The polish not including the previously mentioned issues (this is for Keysoan or competitor: Exact ipod interface (making it a natural extension of teh iPod), with or without images, ratings capability, lyrics (this would be so Karaoke cool).
**Updated Review** - 5 Stars.......April 19, 2008 1 out of 2 found this review helpful
**UPDATE** Tripp Lite bought out Keyspan - I received a new unit within a month and it works great! Much better Customer Service Now.
**Original Reveiw** Unit has great sound and functions well. However, the batteries were only lasting 4-5 days with little or no use. I sent the unit back to Keyspan two months ago for repair and I still do not have the unit back. I'm getting the royal runaround!
In summary, a great product if you don't have a problem with it. Customer service is non-exsitant.
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