Media:Electronics Autographed:No Memorabilia:No Modem:Cable modem Shipping Weight (lbs):5 Dimensions (in):6 x 2.3 x 6.2 nv:Modem Type:Cable Form Factor:External Interface:Ethernet Interface:USB Legal Disclaimer:Warranty does not cover misuse of product. Warranty:2 years warranty
updating cable modems is not painlessNovember 16, 2008 Item is not plug and play. If this a replacement for another modem you need to contact your cable company to synch the device. It also required resetting the wirless router which required calling the wireless router provider and if you are using VOIP it requires resetting the phone adapter to synch with the modem and router. Needless to say it was not a painless experience. Outside of that the modem works great.
Motorola Surfboard SB5101 Cable ModemNovember 13, 2008 1 out of 3 found this review helpful
Unfortunately, I am not happy with this product. I called Time Warner, who is my internet provider and told them I had purchased my own cable modem, which is the exact model I have been leasing from them. They had me hook it up, while on the phone with them, and after registering the serial number they needed, we could not get it to work, trying everything the gentleman could think of and also he put his advisor on, and he could not get it to work. So, I suggested trying to hook up their modem that I had unhooked and sure enough, it worked immediately. So, the cable modem, brand new out of the box that you shipped it to me, did not work. I had no idea how to return the item so sent in my rebate slip for $20 so that I would not be out the $50 it cost to purchase. Not a real happy consumer on this product. Elaine Meyer
Replacement ModemNovember 2, 2008 Replaced an older modem that was acting up. Installed very easily and hasn't missed a beat.
very goodNovember 2, 2008 same one that can be bought at best buy,great deal for for the money since you don't have to rent from a cable company anymore
It works well enough.October 30, 2008 Once I contacted my internet service provider and had them register the new modem it worked fine.
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